Practice Manager / Operations Leader
Full-Time
Pay: $50,000–$70,000 DOE
Job description:
PAWS Veterinary Center | Tucson, AZ
At PAWS Veterinary Center, we believe great veterinary care starts with strong relationships — between people, pets, and the teams who care for them.
We are a collaborative, integrative practice that includes top tier client service, advanced and innovative general medicine, a feline-focused care space, and a canine rehabilitation center. Our team is built on kindness, curiosity, teamwork, and a shared commitment to doing what’s best for our patients and their families.
We value open communication, continued learning, and supporting one another — because when our team thrives, our patients do too.
About This Role
We’re looking for a Practice Manager who can help support both the people and the systems that make our hospital run well.
This role is a blend of:
- Team support and leadership
- Day-to-day operations
- Problem-solving and organization
- Collaboration with ownership and department leaders
What You’ll Do
Support the Team & Culture
- Help create a positive, respectful, and team-oriented environment
- Support supervisors and staff with coaching, communication, and growth
- Assist with hiring, onboarding, and ongoing development
- Lead team meetings that are collaborative and solutions-focused
Help the Hospital Run Smoothly
- Oversee daily workflows and identify ways to improve them
- Support communication between departments
- Help implement systems and processes that make work easier and more consistent
Partner in Business Operations
- Monitor key metrics like scheduling, payroll, and inventory
- Support budgeting and cost-awareness
- Work with vendors and service providers to keep things running efficiently
Support Client Experience
- Help maintain a warm, consistent experience for clients and patients
- Assist with responding to feedback and resolving concerns
- Support communication systems that keep clients informed and cared for
Coordinate Systems & Facilities
- Help optimize software, tools, and workflows
- Coordinate maintenance, equipment, and facility needs
- Support compliance and safety standards
Who Will Thrive Here
This role is a great fit for someone who:
- Enjoys supporting people and building relationships
- Thinks in terms of systems and solutions
- Communicates clearly and kindly
- Is organized, dependable, and adaptable
- Can balance empathy with accountability
- Finds fulfillment in being part of the care experience — someone who genuinely loves working with dogs, cats, and the people who care for them, and values playing a meaningful role behind the scenes in supporting that bond
Compensation & Benefits
- Salary: $50,000–$70,000 DOE
- Performance-based bonus opportunities (up to $8,000/year)
- Health insurance (practice contributes ~60%) with add-on vision/dental
- 401(k) with 3% matching
- Paid time off + flexible schedule
- Continuing education and uniform allowance s
- Employee Assistance Program (mental health support)
- Generous pet care discounts
- A supportive, collaborative team culture
Why This Role Matters
This role plays an important part in helping our team do their best work — and in turn, helping pets and their people receive the care they deserve.
You’ll have the opportunity to:
- Support a team that truly cares about one another
- Help shape how the hospital grows and evolves
- Make a meaningful impact on both team wellbeing and patient care
How to Apply
If this sounds like a place where you’d feel at home, we’d love to hear from you.
Please submit your resume and cover letter letting us know what draws you to PAWS to info@pawstucson.com
We’re looking for someone who wants to be part of something thoughtful, collaborative, and meaningful — for pets, for people, and for each other.
